[Guide to Customer Support by email]
· Email customer support hours of operation: 9 a.m. to 6 p.m. (unavailable on weekends and public holidays)
· Inquiries take 1 or 2 days to process.
· Inquiries about points, voucher refund, or DosirakTalk service may be received by email only.
· Include call date & time, calling party number etc. to ensure efficient response to your inquiry about service errors.